![]() ![]() If you’re given this option, an authorisation request will be sent to the card issuer. In some cases, you may be able to speed up the account recovery process or reset your password immediately by verifying a six-digit code that is sent to your primary email address. You may also be able to shorten the waiting time by providing credit-card details to confirm your identity. Enter your passcode if required, enter a new. ![]() Follow the instructions to immediately regain access to your Apple ID. Open the Settings app (System Preferences/System Settings on Mac) Select your name. If you don't know it, you can click on Look It Up. When the waiting period is over, Apple sends you a text or automated phone call with instructions on how to regain access to your account. Enter your Apple ID (the email associated with your account). Activation Lock is a safeguard put in place to prevent a stolen iPhone from being reactivated without the previous owner. To avoid delays, turn off other devices that are signed in with your Apple ID until account recovery has been completed. Whenever you try to erase your iPhone using Settings > General > Transfer or Reset iPhone > Erase All Content and Settings, you'll be prompted for your Apple ID password to disable Find My (and by extension, Activation Lock). Enter your Apple ID username, then click Continue.Using that device may cancel account recovery. If you submitted your account recovery request with through your device's browser, you should avoid using that device during this period. ![]() After you’ve requested account recovery, you’ll receive an email confirming your request and the date and time of when you can expect to regain access. ![]()
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